Frequently Asked Questions
What is the Purrfect Hood Scarf?
It's a cozy 2-in-1 hat and scarf with adorable cat ears on top. Pull up the hood, cross the scarf ends, and you're warm from head to neck.
What is it made of?
Imitation cashmere and polyester, for a soft, plush feel.
What size is it?
It comes in one size, designed for women. Please allow for slight size differences, since each piece is measured by hand.
What colors are available?
Cream, Pink, Gray and Caramel. Colors may look slightly different depending on your screen.
Do you offer bundle discounts?
Yes! Get 20% off when you buy 2 and 30% off when you buy 3. The discount applies automatically at checkout, and you can mix and match colors.
How much is shipping and how long does it take?
Shipping is free on all U.S. orders. Estimated delivery is 7–15 business days. Delivery times are estimates and may vary due to carrier delays or other circumstances outside our control. See our Shipping Policy for details.
Will it arrive in time for Christmas?
Because delivery takes 7–15 business days, we recommend ordering early for holiday gifts. Watch our homepage for our holiday order-by date.
How do I care for it?
We recommend gently hand washing in cold water and laying flat to air dry to keep the fur soft and fluffy.
Can I return it?
Yes, you have 30 days after receiving your item to request a return. Items must be unworn, with tags, and in their original packaging. Bundle purchases are returnable too. See our Refund Policy for full details.
How do I contact you?
Email us at purrfecthoodscarf@hotmail.com or use our Contact page. We're happy to help!